Política de envío

Order Processing:

• Please allow 3 to 5 business days for your order to be processed (excluding holidays).
• After processing, please allow up to 72 hours for your shipping tracking number to be provided (excluding holidays).

Shipping Time:

• Shipping time depends on the option you select at checkout.
• We offer shipping through:
  • UPS Express
  • FedEx Express
  • DHL Express

Return and Exchange Policy:

• Duque Empire does not accept returns; however, we do offer merchandise exchanges and credit refunds for future purchases.
• You will be responsible for paying the shipping cost for returning your item. Shipping costs are non-refundable.
• If you receive a credit refund or exchange, the shipping cost will be deducted from it.

Promotional Offers:

• We offer free shipping promotions at our discretion or during special events. Restrictions apply, and a minimum purchase may be required.